At CollectiveSoft, our goal is to provide you with intuitive and easy-to-use tools that help you run successful projects. We measure our success by your success: we aren't successful unless we help you complete your projects on time, on budget, and with less stress. Our philosophy is reflected in our money-back guarantee: we don't want to get paid unless we have helped you become more successful.

We want you to think of us as a partner that you can depend on. As your partner, you can count on us to deliver a great service at a fair price with responsive customer support. If you ever think that we are not living up to our end of the partnership, please contact us at support@teamworklive.com and we will make things right.

As our partner, we would never ask you to use tools that we ourselves don't find extremely useful. You'll be happy to hear that CollectiveSoft runs on TeamWork Live. We use TeamWork Live every day to answer your support questions, to discuss and track your feature requests, and to create the very page you are reading now. You can be sure that if a feature is hard to use, we will be the first to complain about it.

Additionally, since we also use TeamWork Live for feedback and suggestions, you can be sure that your requests will be given the proper attention. If you have a feature request, create a task and assign it to us. You can then track its progress and automatically get notified when the feature has been completed.